Reach the Itô
Markets team

One inbox for everything. Email us directly for support, partnerships, and product requests.

Channels
Primary

Email

Single shared inbox for support, partnerships, product requests, and trading issues.

[email protected] →
Response Standards
Initial responseSame business day
Production incidentsPriority queue
TimezoneET (New York)
Status updatesEmail

For trading issues, include basket ticker, approximate order time, and expected vs actual behavior so we can resolve faster.