Contact Itô Markets
for index access

Institutions can send firm and allocation context. Retail users can join the access list.

Priority Access
Index Access

Send a short request

Use the institutional form for firm-level access, or the retail form for the waitlist.

Channels
Primary

Email

Support, partnerships, product requests, and trading access.

[email protected]
Response Standards
Initial responseSame business day
Production incidentsPriority queue
TimezoneET (New York)
Status updatesEmail

For trading issues, include basket ticker, approximate order time, and expected vs actual behavior so we can resolve faster.